Frequently Asked Questions

The lead time for “typical” order sizes in a standard powder-coated finish is 2–3 weeks. Larger quantities, specials, or custom finishes may result in a longer lead time. Contact us for an accurate lead time estimate for your project.

Shipping times vary based on your location and shipping method. Most orders arrive 1-5 business days after they are shipped.

Yes, local pickups are available at our facility in Zeeland, Michigan. Please contact us ahead of time to arrange the pickup date and time.

We can ship most of our products via FedEx or UPS. If you have a tight deadline, we’ll work to accommodate your needs. Our Customer Support team will talk you through any additional shipping fees that may apply.

Most of our products are made to order from our catalog. This allows us to alter and customize for each unique project.

If you need a quicker turnaround, we keep select items in stock. Please call our team to see what solutions are available.

Custom color requests can often be accommodated. Let us know what you need, and we’ll work with you to create the perfect solution for your project.

Please take photos of the damaged packaging (including the labels) and the damaged product. Then, contact our support team immediately to file a claim.

For freight collect or third-party shipments, it is the buyer’s responsibility to pursue claims with the carrier.

Yes, we often accommodate changes or cancellations. However, after production begins, changes may incur additional costs.

Please contact us as soon as possible if you need to make adjustments.

Yes, we offer table bases with adjustable height mechanisms to meet different ergonomic and design requirements.

Due to varying tabletop materials and thicknesses, we recommend our customers supply the hardware that best fits their requirements. Most of our table bases and legs are compatible with standard mounting hardware. Check our product details for additional information on mounting requirements.

Yes, we specialize in customizing any product you find in our catalog. Based on your specific dimensions and project needs, our team will design a table base or leg that meets your precise specifications.